The June 2008 issue of Business Performance Management featured an excellent look at why it is crucial for business to clearly define the difference between results and performance:

“Many problems that plagued 20th-century businesses — and continue to dog companies today — are by-products of those businesses’ lumping of the capital they utilize and the results they produce together as “performance” in their BPM.”

Read the full article here: “Redefining BPM: Why Results and Performance Must Be Separated.”

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