A Different Approach to Employee Feedback

Posted on September 2, 2008
Filed Under Giving Employee Feedback, Leadership Training |

As business leaders, we all know the importance of giving regular, valuable feedback to our employees to help them identify areas of strength and weakness and to encourage their professional growth.

Marshall Goldsmith, one of today’s leading management thinkers, has developed a new approach to employee feedback called FeedForward. This exceptional tool, instead of focusing on past performance, focuses on suggestions for the future. By looking ahead, this method works to help employees work towards and achieve positive change in their future:

“Providing feedback has long been considered to be an essential skill for leaders. As they strive to achieve the goals of the organization, employees need to know how they are doing. They need to know if their performance is in line with what their leaders expect. They need to learn what they have done well and what they need to change.

“There is a fundamental problem with all types of feedback: it focuses on the past, on what has already occurred - not on the infinite variety of opportunities that can happen in the future. As such, feedback can be limited and static, as opposed to expansive and dynamic.”

Learn more about the FeedForward tool here.

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