Managing Generational Communication

One of the many tasks for today’s managers is managing the communication preferences of the four generations in the workforce. Communication breakdown can not only affect internal collaboration and team effectiveness, but also client and prospect communications and ultimately your bottom line. This is an interesting video that explains how Cisco is developing collaboration by [...]

Micromanagers Miss the Mark

I was reading in the Wall Street Journal Leadership section today (a great collection of articles and videos interviewing top CEOs about day-to-day management issues) and saw a great article entitled “Micromanagers Miss Bull’s-Eye.” Many managers are tempted, especially in a down economy when every dollar counts, to become over-involved with minutia of day-to-day operations [...]